Do you deliver and set up the bounce house?

Yes. Every rental includes delivery, professional setup, and next-day pickup. You don't have to lift a finger.

What areas do you serve?

We serve all of Metro Detroit including Troy, Sterling Heights, Shelby Township, Rochester Hills, Royal Oak, Bloomfield Hills, Warren, Clinton Township, and all of Oakland and Macomb County.

How far in advance should I book?

We recommend booking 2–4 weeks in advance, especially for summer weekends. You can check real-time availability and book instantly online.

Are your bounce houses clean and sanitized?

Yes. Every inflatable is thoroughly cleaned and sanitized before and after every rental. BounceTopia is fully licensed and insured.

What is your rain or weather policy?

If rain is forecast before delivery, you may reschedule for free. If rain occurs after setup, the service is considered rendered.

BounceTopia Privacy Policy

This Privacy Policy describes how BounceTopia Rentals LLC (“BounceTopia”, “we”, “us”) collects, uses, and protects your personal information when you use our website or services.

We only collect the information necessary to operate your rental, communicate with you, and protect our business.

1. Information We Collect

We may collect the following information:

Name, email, phone number
Delivery address and event details
Payment and billing information (processed securely by third parties)
IP address, device, and browser data
Electronic signatures and agreement records
SMS and email communication history

2. How We Use Your Information

Your information is used to:

Process bookings and payments
Deliver and retrieve rental equipment
Send confirmations, reminders, and updates
Provide customer support
Prevent fraud and chargebacks
Meet legal and insurance requirements

3. Text Messages & Email

By booking, you consent to receive transactional emails and SMS messages related to your rental. These include confirmations, delivery updates, and policy notices. Marketing messages, if sent, will include opt-out options.

4. Sharing of Data

We only share data with trusted service providers necessary to operate our business, including payment processors, booking software, delivery systems, SMS platforms, and legal or insurance providers. We do not sell your personal data.

5. Tracking & Cookies

Our website may use cookies, Meta (Facebook) Pixel, Google Analytics, and similar tools to understand site usage and improve marketing performance.

6. Data Security

We take reasonable steps to protect your information. However, no system is 100% secure, and by using our website you acknowledge this risk.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting BounceTopia. Certain records may be retained for legal or accounting purposes.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children.

9. Policy Changes

This Privacy Policy may be updated. Continued use of our website constitutes acceptance of any changes.

10. Contact

If you have questions regarding this Privacy Policy, please contact BounceTopia using the contact information provided on our website.